GLPI

GLPI ticketing system integration.

Triggers

GLPI Due Tasks

Search for tasks that are due or overdue for a given user.

Input

Name	Description	Type	Required	Syntax
url		input	False	False
userToken		password-input	False	False
appToken		password-input	False	False
ca		input	False	False
userID		input	False	False

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Actions

GLPI Connect

Connect to a GLPI instance.

Input

Name	Description	Type	Required	Syntax
url		input	False	False
userToken		password-input	False	False
appToken		password-input	False	False
ca		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Complete Task

Mark a task as completed.

Input

Name	Description	Type	Required	Syntax
taskID		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Search

Search across the GLPI platform.

Input

Name	Description	Type	Required	Syntax
title		input	False	False
searchType		input	False	False
searchQuery		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Followup

Add a new followup to an existing ticket.

Input

Name	Description	Type	Required	Syntax
content		input	False	False
ticketId		input	False	False
private		checkbox	False	False
content		input	False	False
ticketId		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Task

Create/Update a task within an existing ticket.

Input

Name	Description	Type	Required	Syntax
content		input	False	False
ticket_id		input	False	False
status		input	False	False
assigned_person		input	False	False
assigned_group		input	False	False
time_taken		input	False	False
private		checkbox	False	False
update_task		checkbox	False	False
task_id		input	False	False
task_template		input	False	False
due_date		input	False	False
dateformat		input	False	False
content		input	False	False
ticket_id		input	False	False
assigned_person		input	False	False
assigned_group		input	False	False
time_taken		input	False	False
status		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Solve

Solve a ticket.

Input

Name	Description	Type	Required	Syntax
ticket_id		input	False	False
solutionType		input	False	False
content		input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Ticket Detail

Get the details of a ticket by ticket ID.

Input

Name	Description	Type	Required	Syntax
ticket_id		input	False	False
description		checkbox	False	False
tasks		checkbox	False	False
followups		checkbox	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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GLPI Ticket

Create a new ticket within the GLPI ticketing system.

Input

Name	Description	Type	Required	Syntax
title		input	False	False
content		input	False	False
urgency		input	False	False
impact		input	False	False
ticket_type		input	False	False
category		input	False	False
always_create		checkbox	False	False
add_followup_on_reoccurence		checkbox	False	False
assigned_person		input	False	False
assigned_group		input	False	False
watcher_person		input	False	False
watcher_group		input	False	False
associated_items		json-input	False	False

Output

Name	Description	Type	always_present	values
result	Returns True when successful.	boolean	True	{"True": {"description": "Successful."}, "False": {"description": "Failure."}}
rc	Returns the exit code for the action.	number	True	{"0": {"description": "Successful."}}

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